Over the past year, as a Nation we have witnessed a financial meltdown, which has been unlike any other series of events that many of us have lived through. Millions have lost jobs, and confidence in the market has eroded. Certainly, it is normal for the market to have fluctuations and for corrections to take place from time to time, but the last year was beyond what anyone including the “experts” had envisioned. The repercussions from these recent events run deep and have impacted millions; leaving many wondering what tomorrow will bring.
As organizations look to the future and to moving forward beyond the financial crisis, and as markets strengthen and projects move forward, perhaps the most important component to the recovery is Communications. I do not write that flippantly, nor because it is the arena in which you or I practice. Instead, in order to get our Nation back to work, and to ease everyone’s concerns we must leverage the opportunities before us in today’s new media landscape to openly and honestly communicate and share the direction that our organizations and clients envision. Whether that means sharing notes and information via today’s social media tools such as Twitter, or Facebook, or doing a periodic Podcast interview with members of the C-Suite, or doing a media tour to promote events and campaigns.
Utilizing these tools affords us the opportunity to share where our organizations (and our client’s) are heading with both internal and external audiences. Further, sharing our message will help to ease people’s fears, and instill confidence in the greater business environment and to our customers.
While the news these days is often about the high unemployment rate and the many negative aspects to today’s economy, despite those headlines, there are millions upon millions of hard working people heading to their jobs every day. They are our colleagues in research and development, customer service, shipping & management and collectively they are doing great things and helping their organizations move forward. As for us, as communicators, PR flacks, & marketers it is our role to shine the light on the positive stories and demonstrate to our communities both locally, domestically, and abroad that we are holding our heads up high and moving the economy forward.